Fortune99 takes your privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal information as a user of our platform.
Six key pillars of how Fortune99 respects and protects your privacy
256-bit SSL encrypts every piece of data transmitted
Your information is never sold to any party
You may request a copy of the data we hold about you
Data is stored on secure servers with strict access controls
You can manage your cookie preferences at any time
Request deletion of your personal data at any time.
Fortune99 values the privacy of every user on our platform. This Privacy Policy is provided to transparently explain how we manage the personal information you share with us when using the Fortune99 website, mobile app, and all related services.
By registering an account or using any Fortune99 service, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document in full so you have a complete understanding of your rights and how we handle your data.
This Privacy Policy applies to all information collected through the Fortune99 platform, including through website browsing, mobile app usage, interactions with our customer support team, and all communication channels provided by Fortune99.
Fortune99 complies with applicable data protection laws and is committed to managing your personal information with trust and responsibility at all times.
Fortune99 collects your personal information in several ways depending on how you interact with our platform. The following are the types of data we collect:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, transaction information | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Server logs, cookies |
| Usage Data | Game history, session duration, wagering activity | Gaming Platform |
| Communication Data | Support chat records, emails, complaints | Customer support interactions |
We only collect data that is strictly necessary to provide fortune99 services to you. fortune99 does not collect sensitive information such as health data or religious beliefs unless required by law.
All financial information you provide during deposit or withdrawal is processed through secure payment channels and is not stored directly in fortune99's internal systems.
Fortune99 uses your personal data for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
Fortune99 will not use your data for any purposes not stated in this Privacy Policy without obtaining your consent first.
Fortune99 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. This is our absolute commitment to all users.
However, in certain situations, fortune99 may need to share your data with the following parties:
Every third party that receives your data from fortune99 is bound by a strict confidentiality agreement and is only permitted to use that data for the specified purpose.
Protecting your personal information is a top priority for fortune99. We continuously invest in high-grade security infrastructure to ensure your data is always safeguarded against unauthorised access, modification, or disclosure.
Security measures implemented by fortune99 include:
While fortune99 implements comprehensive security measures, no system is completely immune to cyber risks. You also play a role in protecting your account by using a strong password and never sharing your login credentials with anyone.
Fortune99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the Fortune99 website.
Fortune99 uses the following types of cookies:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect your experience on the Fortune99 platform.
Fortune99 does not use cookies to track your activity on other websites or to sell your information to third-party advertisers.
As a fortune99 user, you have the following rights regarding the personal data we hold about you. fortune99 is committed to respecting and facilitating the exercise of these rights:
Request a copy of all personal data fortune99 holds about you.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your personal data under certain circumstances permitted by law.
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a machine-readable format for transfer to another platform.
Request a restriction on the processing of your data during any dispute or investigation.
To exercise any of the above rights, please contact the fortune99 privacy team via our support email. We will process your request within 30 days of receipt.
Fortune99 does not provide services to individuals under the age of 18. The Fortune99 platform is designed exclusively for adult users, and we take active steps to prevent minors from accessing our services.
Fortune99 does not knowingly collect or store any personal information from individuals under the age of 18. Should we discover that data from a minor has been collected inadvertently, we will delete it immediately.
If you suspect that a minor or teenager has registered an account at fortune99, please notify our support team immediately so that the necessary account closure action can be taken.
Fortune99 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law.
When data is no longer required, Fortune99 will ensure it is securely deleted or anonymised using industry-standard methods.
Fortune99 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. Any significant changes will be communicated to you via your registered email and a prominent notice on the Fortune99 platform.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We recommend checking this page periodically to stay informed about how we manage your personal data.
If the changes are significant and affect how we use your data, we will provide at least 14 days' notice before the changes take effect and request fresh consent where required.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how fortune99 handles your personal data, please do not hesitate to contact us. The fortune99 privacy team will respond to your enquiry within 3 business days.
For requests related to your personal data rights (access, correction, deletion, and so on), please include your fortune99 account number and clearly state the type of request you are making to help us process it faster.
Play with peace of mind knowing your personal data is fully protected. Join a community of over 500,000 Malaysian players who trust Fortune99.